RESERVATION AND CANCELLATION POLICY
Or reservation only by fax or email sent and confirmed with a deposit equal amount of 25% of the total billing in the banking account of the complex.
The customer just arrived in the assembly shall pay the booking by cash or by card, debit or credit, and before delivery of the apartment key.
It is understood that if the reservation is not made by a single customer, but from a travel agency, the payment of the reservation must be made prior to arrival from the same agency by transfer to the bank of the complex account and this (agency) should supplied with a relative VOUCHER customer.
In any case remittance from another bank than the band (NATIONAL BANK) Shipping and transport costs from the individual client or the travel agency bank account always borne single sender.
ARRIVAL AND DEPARTURE
The check in is from 14:00 until 00:00 the arrival day and the check out is at 24:00 the day of departure.
The client, upon request, can remain in the apartment from 12:00 pm to 18:00 surcharge half of overnights, while after 18:00 pm The customer must pay the full amount of the daily fee.
Or cancellation in any case made by fax or email to the band.
If the client cancel the reservation 21 days before his arrival, not required to make any payment and is entitled to claim back the given advance.
If the customer cancels the reservation in the period from 21 to 14 days prior to arrival is required to pay half the fee for a day stay and if you cancel it in time from 14 to 7 days prior to arrival is required to pay 50 % of the total charge of the stay.
If you cancel it after seven days or not cancel or do not send a public document proving the serious medical reason requires the cancellation of the booking, or never come to the complex to check in, then the cancellation fee imposed is 100%, ie the full amount of the stay charge (Decision of the 1979 General Tourism Secretary).
EC OF STEERING